Frequently Asked Questions
Trauma-informed care is an approach to mental health treatment that emphasizes understanding the impact of trauma on individuals' lives and behaviors. At Journey to a Trauma-Informed Life, we integrate trauma-informed principles into every aspect of our practice, creating a safe and supportive environment for our clients. Our therapists are trained to recognize the signs of trauma, provide compassionate support, and empower clients in their healing journey.
Journey offers a range of therapy modalities tailored to meet the unique needs of our clients. Our services include trauma-informed therapy, trauma-focused therapy, and specialized trauma-focused therapy for individuals from New Majority populations. We provide individual, family, and group therapy options to accommodate diverse preferences and needs.
Scheduling an appointment at Journey is easy! You can contact us by phone at (833)4ur-jrny (833)487-5769 or complete our contact form. Our friendly staff will reach out to you within 3 business days to assist you in scheduling a convenient time for your initial consultation.
Yes, Journey to a Trauma-Informed Life accepts most major insurance plans including State-issued insurance (Medicaid and Medicare). We also offer sessions with pre-licensed and trained masters-level interns on a sliding scale fee option for clients who may not have insurance or prefer to pay out-of-pocket. Additionally, our sibling non-profit organization offers a Journeyer Care Fund and a grant-funded program - Erie’s Journey to Wellness (talk to your intake specialist about the qualifications for acceptance into these options. Our goal is to ensure that cost is not a barrier to accessing mental health care. Learn about our financial options here.
Yes, confidentiality is a top priority at Journey to a Trauma-Informed Life. Your privacy is protected by law, and our therapists adhere to strict ethical guidelines regarding confidentiality. We will only disclose information with your consent or if there is a risk of harm to yourself or others or if child abuse is disclosed. Your trust and privacy are paramount to us.
During your first therapy session at Journey, you can expect to meet with one of our compassionate therapists or intake specialists who will take the time to get to know you and understand your concerns. You'll have the opportunity to discuss your goals for therapy and ask any questions you may have. Our goal is to create a comfortable and welcoming environment where you feel safe to explore your thoughts and feelings.
You can start by looking for therapists who specialize in LGBTQIA issues or trauma. Online directories, community organizations, and health centers may provide resources and referrals. It's essential to interview potential therapists to ensure they are a good fit for your needs. You can also learn more about our diversified team.
The duration of therapy varies depending on individual needs and the nature of the trauma. Some people may benefit from short-term therapy, while others may require more extended support.
Trauma therapy can be beneficial for individuals, couples, and families. Issues related to identity and trauma can impact relationships, and therapy can provide a safe space to explore and address these challenges.
Yes, Journey to a Trauma-Informed Life periodically offers support groups, workshops, and educational events on various mental health topics. These groups provide opportunities for connection, learning, and growth in a supportive community environment. Keep an eye on our website or contact us for information about upcoming events.
If you're unsure whether therapy is right for you, we encourage you to reach out to us for a free consultation. Our team can discuss your concerns, answer any questions you may have, and help you determine if therapy at Journey is a good fit for your needs. Your well-being is our priority, and we're here to support you every step of the way.
If you feel like your therapist isn't a good fit for you or if you have concerns about their behavior or ethics, we encourage you to address your concerns directly with your therapist. Open communication is essential in the therapeutic relationship, and your therapist is committed to ensuring your comfort and well-being. You can express your concerns, ask questions, and discuss any issues you may be experiencing. If you're uncomfortable addressing the issue with your therapist directly, or if you feel that your concerns haven't been adequately addressed, please don't hesitate to contact our office manager, co-owner, or another member of our team. We have a complaint policy and procedure which utilizes our contracted Human Resources consultant - Wave HR Solutions. We take all feedback seriously and are committed to addressing any concerns promptly and appropriately. Your trust and comfort are our top priorities, and we're here to support you in finding the best path forward in your therapeutic journey."